What We Collect and Why It Matters
When you open an account with us, we collect the information needed to run it — your contact details, login credentials, and the transaction records tied to your deposits and withdrawals. If you fund your account through bKash, Nagad, or Rocket, we record the transaction reference
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and amount; we do not store your mobile wallet PIN or full wallet credentials. We use this data to verify your identity, process payments, and keep your account secure. We may also collect device and session data — browser type, IP address, and pages visited —
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to detect unusual activity and improve how the platform performs on mobile. We share data only where required by applicable law or with payment processors directly involved in clearing your transaction. We do not sell your personal information to third parties. How long we keep your
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data depends on the type: account records are held for as long as your account is active and for a period after closure as required under applicable rules; session logs are kept for a shorter window. You can request a copy of your data or ask
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us to correct inaccurate details at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.